{"id":620,"date":"2024-05-20T13:46:16","date_gmt":"2024-05-20T10:46:16","guid":{"rendered":"https:\/\/viktorijos.devbrothers.lt\/duk\/"},"modified":"2026-01-05T17:15:03","modified_gmt":"2026-01-05T14:15:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/viktorijos.devbrothers.lt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Delivery in Lithuania<\/strong>
\nTime: 1 \u2013 3 business days.
\nPrice: Free delivery for purchases over 200 EUR!
\nDPD courier services in Lithuania – 4 EUR.
\nMethod: Delivery to your home or to a DPD parcel locker of your choice.<\/p>\n

International Delivery<\/strong>
\nTime: Within the European Union: 5 \u2013 7 business days
\nPrice: Free delivery for purchases over 200 EUR!
\nDPD courier services within the EU – 9 EUR.
\nMethod: Home delivery.<\/p>\n

Payment<\/strong>
\nMethod: You can pay for your order only through the online store with VISA, MASTER cards, or via PAYPAL payment system.
\nCash on delivery or payment upon receiving the parcel or picking it up from the parcel locker is not available.<\/p>\n

Returns and Exchanges<\/strong>
\nTime: 14 business days from the delivery date.
\nRequirements: The returned item must be undamaged, unworn, and have all the required and attached labels.
\nIf you received an item that doesn\u2019t fit, you don’t like it, it doesn\u2019t suit you, or it\u2019s not what you expected, please let us know by sending an email to: sales@viktorijos.lt.
\nMethod: You can return the securely packed item via a DPD parcel locker, regardless of the size of the package (XS-L). The shipping cost for V&V customers is 2.00 EUR (within Lithuania). You will be notified by SMS (once the package is delivered) with a link to activate and pay for the return shipping service, after which you will receive a PIN code for the parcel. Input the PIN code in any DPD parcel locker convenient for you to print the return label and place your item for return.<\/p>\n

If you wish to return an item from Latvia or Estonia (5.00 EUR), you can also send the unwanted item via any DPD parcel locker at a location convenient for you.<\/p>\n

Please include the purchase document in the parcel, where you must specify the reason for the return or exchange of the item.<\/p>\n

Cost: Return shipping is covered by the customer.
\nRefund: After receiving the returned item, we will refund the money or exchange the item within 5 business days.<\/p>\n

Products
\nOut of stock in your size: If your desired item size is out of stock in the online store, use the “Notify me when the item is back in stock” function and provide your email. This way, you\u2019ll automatically be added to the waiting list and will be informed as soon as the item is available again.<\/p>\n

If you have any additional questions, please send an email to info@viktorijos.lt with the item link and the required size.<\/p>\n","protected":false},"excerpt":{"rendered":"

Delivery in Lithuania Time: 1 \u2013 3 business days. Price: Free delivery for purchases over 200 EUR! DPD courier services in Lithuania – […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/pages\/620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/comments?post=620"}],"version-history":[{"count":3,"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/pages\/620\/revisions"}],"predecessor-version":[{"id":7799,"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/pages\/620\/revisions\/7799"}],"wp:attachment":[{"href":"https:\/\/viktorijos.devbrothers.lt\/en\/wp-json\/wp\/v2\/media?parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}